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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Microsoft Wi-Fi Direct Virtual Adapter #2
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05-01-2020 08:12 AM
Hello,
I have just purchased this product and would like to know if it is possible to remove Microsoft Wi-Fi Direct Virtual Adapter # 2.
I removed both from the device manager, but on the next reboot the two reappear.
Occasionally it happens that you disconnect from the wifi without explanation, what can be the problem?
I have performed all the available updates.
I thank
Solved! Go to Solution.
Accepted Solutions
05-08-2020 02:44 PM
I reviewed your post and I understand that you are unable to remove the virtual adapter from the computer.
Don’t worry, I assure you I will try my best to get this sorted.
You get virtual adapters installed on the computer when you use virtual machine softwares like VM ware or Virtual Box.
To remove these completely you need to uninstall the virtual machine software from the computer.
For the wireless disconnection issue, I recommend you follow the below steps and check if it helps.
Disable the Power Off option for the adapter:
1. Open Device Manager. (Win Key+R > type devmgmt.msc > OK)
2. Expand the Network adapters.
3. Right click on the Ethernet/Wireless Adapter and click Properties.
4. Click the Power Management tab.
5. Remove the check mark beside Allow the computer to turn off this device to save power.
6. Click OK.
7. Test.
Reset the TCP/IP settings on your PC:
1. Go to your start screen/menu and type CMD.
2. Right click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh int ip reset resetlog.txt" without quotes, and press enter.
4. Restart your PC and test.
It may also help to reset the winsock catalogue:
1. Go to your start screen/menu and type CMD.
2. Right click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh winsock reset" without quotes, and press enter.
4. Restart your PC and test.
Reinstall the network adapter drivers:
1. Download the drivers from here but do not run them yet.
2. Go to your start screen/menu and type Device Manager.
3. Expand Network adapters.
4. Right click on the wireless adapter and choose Uninstall.
5. Run the downloaded drivers from step 1.
6. Restart your PC and test.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
05-08-2020 02:44 PM
I reviewed your post and I understand that you are unable to remove the virtual adapter from the computer.
Don’t worry, I assure you I will try my best to get this sorted.
You get virtual adapters installed on the computer when you use virtual machine softwares like VM ware or Virtual Box.
To remove these completely you need to uninstall the virtual machine software from the computer.
For the wireless disconnection issue, I recommend you follow the below steps and check if it helps.
Disable the Power Off option for the adapter:
1. Open Device Manager. (Win Key+R > type devmgmt.msc > OK)
2. Expand the Network adapters.
3. Right click on the Ethernet/Wireless Adapter and click Properties.
4. Click the Power Management tab.
5. Remove the check mark beside Allow the computer to turn off this device to save power.
6. Click OK.
7. Test.
Reset the TCP/IP settings on your PC:
1. Go to your start screen/menu and type CMD.
2. Right click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh int ip reset resetlog.txt" without quotes, and press enter.
4. Restart your PC and test.
It may also help to reset the winsock catalogue:
1. Go to your start screen/menu and type CMD.
2. Right click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh winsock reset" without quotes, and press enter.
4. Restart your PC and test.
Reinstall the network adapter drivers:
1. Download the drivers from here but do not run them yet.
2. Go to your start screen/menu and type Device Manager.
3. Expand Network adapters.
4. Right click on the wireless adapter and choose Uninstall.
5. Run the downloaded drivers from step 1.
6. Restart your PC and test.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee