cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
Level 2
9 4 1 0
Message 1 of 6
429
Flag Post

Solved!

Microsoft Wi-Fi Direct Virtual Adapter #2

HP Recommended
HP 15-DA0086NL
Microsoft Windows 10 (64-bit)

Hello,
I have just purchased this product and would like to know if it is possible to remove Microsoft Wi-Fi Direct Virtual Adapter # 2.
I removed both from the device manager, but on the next reboot the two reappear.
Occasionally it happens that you disconnect from the wifi without explanation, what can be the problem?
I have performed all the available updates.
I thank

5 REPLIES 5
Highlighted
HP Support Agent
HP Support Agent
21,558 21,546 1,430 2,084
Message 2 of 6
Flag Post
HP Recommended

@alpha454,

 

I reviewed your post and I understand that you are unable to remove the virtual adapter from the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

You get virtual adapters installed on the computer when you use virtual machine softwares like VM ware or Virtual Box.

 

To remove these completely you need to uninstall the virtual machine software from the computer.

 

For the wireless disconnection issue, I recommend you follow the below steps and check if it helps.

 

Disable the Power Off option for the adapter:

1. Open Device Manager. (Win Key+R > type devmgmt.msc > OK)

2. Expand the Network adapters.

3. Right click on the Ethernet/Wireless Adapter and click Properties.

4. Click the Power Management tab.

5. Remove the check mark beside Allow the computer to turn off this device to save power.

6. Click OK.

7. Test.

 

Reset the TCP/IP settings on your PC:

1. Go to your start screen/menu and type CMD.

2. Right click on the command prompt icon and chose Run as administrator.

3. In the window that opens type "netsh int ip reset resetlog.txt" without quotes, and press enter.

4. Restart your PC and test.

 

It may also help to reset the winsock catalogue:

1. Go to your start screen/menu and type CMD.

2. Right click on the command prompt icon and chose Run as administrator.

3. In the window that opens type "netsh winsock reset" without quotes, and press enter.

4. Restart your PC and test.

 

Reinstall the network adapter drivers:

1. Download the drivers from here but do not run them yet.

2. Go to your start screen/menu and type Device Manager.

3. Expand Network adapters.

4. Right click on the wireless adapter and choose Uninstall.

5. Run the downloaded drivers from step 1.

6. Restart your PC and test.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Reply
0 Kudos
Highlighted
Author
Level 2
9 4 1 0
Message 3 of 6
Flag Post
HP Recommended

Thanks for the answers, but being a new machine I have not installed anything in virtual machine!

For the second answer, I will try to do as suggested,

I thank..

 

Reply
0 Kudos
Highlighted
HP Support Agent
HP Support Agent
21,558 21,546 1,430 2,084
Message 4 of 6
Flag Post
HP Recommended

@alpha454,

 

Thank you for keeping me posted.

 

Please post your results, as I will be looking forward to hearing from you.

 

Good day!

The_Fossette
I am an HP Employee

Reply
0 Kudos
Highlighted
Author
Level 2
9 4 1 0
Message 5 of 6
Flag Post
HP Recommended

Thanks for the answers, but being a new machine I have not installed anything in virtual machine and the problem remains!

For the second answer, for now it seems to work....

Thankyou

 

Reply
0 Kudos
Highlighted
HP Support Agent
HP Support Agent
27,511 27,465 2,272 3,463
Message 6 of 6
Flag Post
HP Recommended

@alpha454 That's awesome, I'm glad its been sorted, 

Let us know if you need anything else and have a good day, ahead.

Riddle_Decipher
I am an HP Employee

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation