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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Re: Missing Bluetooth Driver
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08-18-2017 12:52 PM
Hello,
I have a ultrabook HP Spectre XT 15-4013cl and I've updated OS and after that my bluetooth driver does not appear in device manager.
I tried to fix following the instructions below, but it didn't work.
- In the search box on the taskbar, type Device Manager, select it from the list of results, and then expand Other devices in Device Manager.
- Select the unknown device, press and hold (or right-click) it, and then select Properties.
- Select the Details tab, and then select Hardware Ids from the Property list.
Look for the hardware ID for the Bluetooth radio. The hardware ID typically looks like this, where {ID} is a series of numbers and/or letters: USB\VID_{ID}&PID_{ID}
Please, someone can help me ?
Thank you in advance.
MRBranco
Solved! Go to Solution.
Accepted Solutions
08-18-2017 02:19 PM
Hi:
According to the parts list, your notebook comes with an Intel Centrino Advanced-N 6235 + Bluetooth combo with two antennas (802.11 a/g/n) wifi card.
This would be the W10 bluetooth driver you need for that model wifi/bluetooth card...
The 2nd file down on the left side of the page is for 64 bit.
08-18-2017 02:19 PM
Hi:
According to the parts list, your notebook comes with an Intel Centrino Advanced-N 6235 + Bluetooth combo with two antennas (802.11 a/g/n) wifi card.
This would be the W10 bluetooth driver you need for that model wifi/bluetooth card...
The 2nd file down on the left side of the page is for 64 bit.
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