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Elamke
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Message 1 of 2
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Missing WiFi Device

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Hp laptop 15-dw2xxx
Microsoft Windows 10 (64-bit)

How do I get my laptop to connect to the internet l, I had internet at one point then I did the update it wanted me to when it restart my WiFi setting was gone how do I fix it, I got my laptop in may of this year 

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KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Elamke


Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please reinstall the WLan Driver from Device Manager

 

- Select the Start  button, type Device Manager, and select it from the list of results.
- Look for Network Adapters and expand the List
- Look for Wireless driver then right-click it, and select Update Driver.
- Select Search automatically for updated driver software.
- If these steps don't work, try reinstalling the driver: Open Device Manager, right-click the wireless driver and select Uninstall. Restart your PC and Windows will attempt to reinstall the driver.


Keep me posted

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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