cancel
Showing results for 
Search instead for 
Did you mean: 
8Wiese
New member
2 1 0 0
Message 1 of 3
151
Flag Post

Mobile Hotspot will connect, but No Internet connection

HP Recommended
ProBook 4530s
Microsoft Windows 10 (64-bit)

I have been having problems with my internet provider, so I am hoping to be preemptive making sure my phone can be utilized as a hotspot if there's a problem.  It will connect to the PC, after a minute or two, but the WiFi lists No Internet alongside the hotspot.

Firstly, yes, I checked if the adapter needs updating, twice.  It does not.  Second, I cleared the saved network info on the old hotspot and added the new one.  No difference.  Finally, I went to the Network Troubleshooter, and it gave the response "Troubleshooter Could not identify the issue".

2 REPLIES 2
banhien
Level 19
Level 19
92,832 92,709 12,004 25,590
Message 2 of 3
Flag Post
HP Recommended

@8Wiese 

 

Does your phone have Data or just a phone ? If ONLY a phone, you can't connect to Internet.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.



0 Kudos
8Wiese
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

It has an unlimited data plan and has worked before as a hotspot, so if it suddenly doesn't, it's news to me.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation