Mobile hotspot not detected by laptop

[Mirza4]

My Hp laptop is not detecting my HTC one E8 mobile Hotspot.. Else all laptops are detecting my phone's hotspot and also my laptop is detecting all other hotspot devices except my phone.
I have tried all the techniques mentioned in above series of Q/As.
Please anyone know about this problem.

[A4Apollo]

Hey there! @Mirza4, Thanks for stopping by HP forums!

I understand that your laptop is not detecting the mobile hotspot.

Don't worry I'd like to help.

Did you make any software or hardware changes on your laptop?

Please try the steps mentioned below.

Run the network troubleshooter and check.

1.Press the ‘Windows + W’ key on the keyboard.

2.Type troubleshooter in the search box and then press enter.

3.Click “Find and fix problems” option from the list appeared on the left side.

4.Click network and the internet and run the network adaptor troubleshooter.

On you smart phone go to Settings - More - Wireless & Networks - Tethering & Portable Hotspot - Configure Wi-Fi Hotspot, change the security from wpa2 PSK to WPA-PSK Rescan on your laptop.

Uninstall the wireless driver from the device manager and reinstall the latest wireless driver using HP support assistant. 

Note: Download the wireless driver using the ethernet connection. (wired connection).

Refer this article to know how to use HP support assistant using this link.

I'll keep an eye out for your response.  

I hope you have a great day ahead! 🙂

[Mirza4]

Thanks for Helping.

But i have tried all the solutions which you have mentioned but my problem is still there. 

Actually "only" my laptop is not detecting "only" my mobile phone hotspot "HTC one E8" while all other systems are detecting my mobile hotspot, and also my laptop is detecting all other hotspots and running internet through them.

[Mirza4]

This problem is very much Surprising to me..

[A4Apollo]

@Mirza4, Thanks for your response and time.

I appreciate your efforts for trying out the steps.

As you mentioned the issue still persists after trying the steps.

Have you tried checking with a different phone?

Try the steps recommended below on your phone.

1. From a home screen, select Apps (located in the lower-right). 
2. From the Apps tab, select Mobile Hotspot. 
3. Select the Network SSID name (located near the top of the screen). 
4. Select the connection mode: 
5. Allow all devices  
6.Only allowed devices 
 

Let me know if this helps!

Cheers! 🙂

[Olivia988]

Yes this helped me out. After two days i have been trying to connect my phone to the laptop and i followed your steps and it worked.

[sheikhshofikul]

Hello Hp,

My same problem, I am using hp pavilion g6 and also I have nokia 3, the problem is my laptop detected all mobile hotspot without my nokia 3.

What can I do now?

Thanks!

[Lovepreet173]

Is a hotspot in hp bs 179 tx

[IndianAtHeart]

I have the exact same problem. My phone's hotspot gets detected by other phones, tablets, PCs etc.  Also my phone's hotspot gets detected in other operating systems (e.g. Ubuntu Live CD, Remix OS) on my HP laptop but not on windows 10 OS(which I prefer to use everyday). By the way hotspots from other mobile phones get detected without any problem in the my current problematic windows 10. Moreover this problem didn't exist just after a few days of fresh windows 10 installation.

PS:- My phone is Panasonic Eluga Ray 700.

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue. 
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you