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Victus by HP 15L Gaming Desktop PC TG02-0000a (4H508AV)

My bluetooth on my Victus by HP 15L Gaming Desktop stopped working a while ago and i have no idea why. When i try to connect a device (headset, controller etc) it never finds anything to connect to, just searches forver and shows  "Troubleshoot bluetooth connections" which doesnt work. The drivers say they are the best newest version and they say they are working fine in their properties, i have restarted bluetooth support services and set it to automatic startup. I dont know of anything else I can do. Thanks in advance.

these are my drivers

Screenshot 2025-01-16 011856.png

 

4 REPLIES 4
HP Recommended

@I_Am_Confused 

 

Please allow other devices as DISCOVERABLE

 

Regards

BH
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HP Recommended

If this is what you meant it did not work.

Screenshot 2025-01-22 172007.png

If this is not what you meant please reply with further instruction/explanation. Thanks.

HP Recommended

@I_Am_Confused 

 

Some BT devices do not require that BUT some are required to turn on DISCOVERABLE to allow your computer to see them. Please check their manuals (normally your computer will ask for a code to pair, if not specified, please use 0000 (4 zeros)).

 

Regards.

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

The devices I am trying to connect do not have an interface to turn discover on/off. They are bluetooth earphones or controllers which are in pairing mode when I try to connect them. I don't know if it matters but a few of the devices I am trying to connect I have connected to the PC through Bluetooth before it suddenly stopped working. Now it cannot find any devices to connect to either old ones that used to work or new ones 

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