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WA573UA#ABA
Microsoft Windows 7 (64-bit)

I bought a new replacement battery for my HP G60-630US, and it still won't turn on?  I tried taking off the adapter, Battery, and hold the power button for 30 second still no life form.  Please help!

1 REPLY 1
HP Recommended

Hello @Lxx510 

 

Thank you for posting in the HP Support Community.

It seems you haven't posted here before and I am not aware of any details with regards to why you decided to buy a new battery but most likely this is not the case. If battery issue, have you tried charging it ?  It may not be battery issue after all ?

 

 

  • Please, review this HP official article about such issues you experience now. Follow the appropriate steps that fit your case to attempt to fix the issue:

>> http://hp.dezide.com/ts/start.jsp?guide=NoPowerorBootIssues.net&as=true&section=ccweb&sfs=tdoc&lc=en

 

 

If you did try everything but nothing helped, I am afraid you will need to bring your computer (or ship it) to service - HP Authorized service center. If the computer is still under active warranty, you will need to notify HP support first. If you are not sure where such a center is located, please contact HP support for assistance in finding one. Here is more info:

 

>> http://support.hp.com/us-en/document/c00372730

>> http://www8.hp.com/us/en/store-finder/find.do?bs=SR4&type=authorized

>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

>> https://www.youtube.com/watch?v=7alIyHJMb6Y

 

Hope this helps.Let me know how it goes.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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