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HP Recommended
Hp stream laptop 11-y0XX
Microsoft Windows 10 (64-bit)

My HP stream laptop 11-y0XX needs updated to Windows 10 version 1809, I am out of space. I have tried clearing more room but I do not know what can be gotten rid of. I now can not connect to the internet. 

1 REPLY 1
HP Recommended

Hi:

 

The only suggestion I can offer would be to clean install W10 as follows...

 

Back up any files you need to keep onto a portable hard drive.

 

If you any software that needs to be reinstalled, make sure you have the installation files and product keys, if applicable.

 

You can reinstall W10 for free by using the media creation tool at the link below to create a bootable USB W10 installer.

 

Use another working Windows PC to create the installation media, since you can't connect to the internet right now.

https://www.microsoft.com/en-us/software-download/windows10

 

When you get to the part of the installation script that asks 'Where do you want to install Windows?' delete every partition on the hard drive, leaving just one partition of unallocated space.  Then click Next, and W10 v1903 should install .

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

 

https://support.hp.com/us-en/drivers/selfservice/HP-Stream-11-y000-Laptop-PC/12499227

 

With this method, you will have the maximum amount of drive space available out of that tiny 32 GB drive.

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