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HP Recommended

Jaaa. Help me with my printer please ..

1 REPLY 1
HP Recommended

Hi @Jaaa22,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you're trying to print out your WiFi password using the HP DeskJet 4155e printer but are encountering issues. I can guide you through the process to resolve this.
 

Steps to Fix:

Check the WiFi Direct Status:

  • Make sure your printer's WiFi Direct is enabled. This allows you to print the wireless settings (which include the WiFi password).
  • To check:
    • Press and hold the WiFi button and the Information button on the printer's control panel at the same time for about 5 seconds.
    • This should print a network configuration page that includes details like the WiFi Direct password.

Reset the Network Settings (if needed):

  • If you're unable to print the WiFi password using the above method, reset your network settings.
    • Press and hold the Wireless button and the Cancel button together for 5 seconds.
    • After resetting, try printing the network configuration page again.

Use HP Smart App: HP printer setup (HP Smart app)

  • If the printer is already connected to WiFi and you're trying to find or change the WiFi password, you can use the HP Smart app to check and reconfigure the wireless settings.
    • Open the HP Smart app on your device.
    • Go to Printer Settings and select Network Information to view the password.

Refer to this document: HP DeskJet 4155e All-in-One Printer User Manual.

Find the wireless network password or PIN to connect an HP printer
HP printer setup (Wi-Fi network)
 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.