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HP Recommended
HP ProBook 4330s Notebook PC (ENERGY STAR)

After recent Windows 10 update, I lost access to Wifi.

Shows that there is no longer a Wifi adaptor.

I have attempted many suggested on-line fixes to no avail.

I do not seem to be able to access downloadable driver from HP because Windows10 not an OS option

1 REPLY 1
HP Recommended

I also get the following message on start-up since the issue commenced:

 

The system has detected that a Wireless module installed in the system is not supported and disabled it.

WLAN Module ID (702)

For more information, please visit:  www.hp.com/go/techcenter/startup

 

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