• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Gaming Pavilion - 15-cx0056wm
Microsoft Windows 10 (64-bit)

I have changed the battery on my HP Pavilion Gaming 15 and now my WIFI connection is extremely weak and certain connections won't even show up if I am not close to them. I have tried rolling back the driver's on the adapter, checking if they need an update, and researching if it is malfunctioning now. The device is an Intel Wireless AC-9560 160MHz, I would really appreciate the help.

 

UPDATE: I can not see the delete option for this post so I will just update this. I have popped off the plate to inspect my WIFI card and turns out one of the wire/cable thingies was not firmly connected! Ever since I clicked them back in, the WiFi has improved dramatically.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.