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Nikunjdevs
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My WiFi options disappeared from my laptop HP Pavilion x360

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HP Pavilion x360
Microsoft Windows 10 (64-bit)

Some days ago, My laptop had updates and  now I can't find my WiFi connections. wifi option is disappeared from my laptop. please help me asap. I tried customer support number but it is out of order. 

My laptop warranty expired 10 days ago. 

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TryToDoMybest
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Message 2 of 7
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Hello

 

try this:

open Device Manager

select Netwrok Adapter

look the the adapter list

do you see your WiFI Card in the list ?

 

bye

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Nikunjdevs
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TryToDoMybest
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hello

 

no WIFI Card.

 

do you have, in Device Manager,  a device called "Unknown Device"  ?

 

if NO the cases are two:

  1. the Wifi Card is totaly broken
  2. Windows 10 Registry is corrupted

what if you enable , in device Manager" to "show Hidden Device "?.

 

could you please add the picture to the post ?

 

bye

 

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Nikunjdevs
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yes i checked the show hidden devices  here is screenshot : https://www.screencast.com/t/htQ0DxXUfq

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Nikunjdevs
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what can i do next

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TryToDoMybest
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try to right click on Realtek RTL8822BE , the on the menu select uninstall device

tehn select any other device

then on top of the windows , click on action and select "Scan for hardware changes" and see if Realtek RTL came back without being hidden

 

bye

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