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‎02-13-2018 03:36 PM

HP Recommended
Product: Touchsmart Tm2 2101-sl
Operating System: Microsoft Windows 7 (64-bit)
Hi,
I have problem with my wireless connection. Each time disconnect and froze my pc. I try to download the WLAN driver from HP.com, but there are no differences. I download from Broadcom website the driver, but it's the same again. So I don't know how solve the problem. Thanks.
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-15-2018 07:00 AM

HP Recommended

Sorry, YES

 

Getmac All.png

 

AND copy and paste the results please, pictures take hours to get 1st approval.

View solution in original post

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6 REPLIES 6

‎02-14-2018 03:33 AM - edited ‎02-14-2018 03:38 AM

HP Recommended

Hi

 

Would you please run some commands and post back the output.

 

getmac
netsh wlan show interfaces
netsh wlan show drivers

 

Could you add the Make Model and OS please.

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‎02-14-2018 09:59 AM

HP Recommended
Have to run that strings in the prompt?
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‎02-15-2018 06:53 AM

HP Recommended

Follow the stamps.pag1.jpgpag2.jpg

There are some problems?

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‎02-15-2018 07:00 AM

HP Recommended

Sorry, YES

 

Getmac All.png

 

AND copy and paste the results please, pictures take hours to get 1st approval.

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‎02-19-2018 02:14 AM

HP Recommended
Done. The problem appear solved. Do not freeze now. 🙂 Thank you.
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‎02-19-2018 02:17 AM

HP Recommended

Prego.

 

 

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