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Locked

‎08-18-2024 03:42 AM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-fc0000 (733M5AV)
Operating System: Microsoft Windows 11

When I use my computer plugged in I have no disconnection issues, but when running on battery power the wifi connection drops for about a minute every 5 minutes and then comes back on. If I am browsing a single website while running on battery power, there is no disconnection problem, but when I open multiple websites or open a YouTube video (i.e. when the wi-fi connection starts to consume extra power), there is a disconnection problem.
-This problem does not occur with other computers and phones connected to the same wi-fi network.
-It does not happen when I try with Bluetooth and other devices turned off.
-Wi-fi drivers were updated, all windows updates were done, network reset was done, max. performance was selected in power saving settings, all of these and more were applied with HP live support line but the problem is still not solved...

Is there any solution?

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