My computer won't connect to network

[Abby170]

Help.  .my laptop wont connect to the network even after I have input the correct password 

[VikramTheGreat]

Hi @Abby170,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I know how frustrating it is when your HP laptop refuses to connect even after entering the correct Wi-Fi password. Let’s troubleshoot this step by step:

Step 1: Forget and Reconnect

1. Go to Settings → Network & Internet → Wi-Fi → Manage known networks.
2. Select your network → Forget.
3. Restart your laptop and reconnect by entering the password again.

Step 2: Reset Network Settings

• Press Win + R, type: 
• ms-settings: network
• Scroll down → Network Reset → Restart after reset.

Step 3: Update Wi-Fi Driver

• Open Device Manager → Network adapters → Your Wi-Fi adapter.
• Right-click → Update driver.
• Or download the latest driver from HP: Official HP® Support

Step 4: Check Router

• Ensure your router is broadcasting on 2.4 GHz or 5 GHz (some HP laptops struggle with mixed mode).
• Disable MAC address filtering temporarily.

Step 5: Run Windows Troubleshooter

• Settings → System → Troubleshoot → Other troubleshooters → Network Adapter → Run.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat