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- My cursor becomes laggy randomly, 'and the touch doesn't wor...

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09-08-2023 07:09 PM
Product: HP Pavilion 14 Laptop PC 14-dv2000 (4Z018AV)
My cursor becomes very laggy and slow randomly and i have to restart my computer to restore it to normal, my laptop is new not even completed 1 year, when i try to click on something then i have to press the touched as the touch won't work.
Especially when i plug in the charger it gets more laggy, i don't know where the issue is but it's happening every day, called the hp care center and the person also came but said there is no problem, i don't know how, but the problem still exists.
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