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Locked

‎09-08-2023 07:09 PM

HP Recommended
Product: HP Pavilion 14 Laptop PC 14-dv2000 (4Z018AV)

My cursor becomes very laggy and slow randomly and i have to restart my computer to restore it to normal, my laptop is new not even completed 1 year, when i try to click on something then i have to press the touched as the touch won't work.

Especially when i plug in the charger it gets more laggy, i don't know where the issue is but it's happening every day, called the hp care center and the person also came but said there is no problem, i don't know how, but the problem still exists.

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