My daughters computer can no longer connect to the internet.
Product: HP Stream 11
Operating System: Microsoft Windows 10 (64-bit)
My daughters HP stream 11 can no longer connect to the internet. After troubleshooting It told me that the Realtek RTL8822BE 802. 11 ac PCIe is experiencing a device or hardware issue ( I may be a bit incorrect on what exactly it said but it definately said there was a hardware problem that was "not fixed")
The only options it gave me were to either report the problem or close the troubleshooter.
I am not 100% tech savvy so I am at a loss as to how i can fix this issue.
The laptop doesn't have any sort of ethernet port (after googling the problem, some people mentioned they could still connect through ethernet) I also have no way purchase any sort of usb ethernet adapter. Her computer is less then a year old and she has already recieved a message informing her that her factory warranty is already up (which is crazy since most places give you atleast a year).
If you have any information or need anymore information I will be more than happy to provide you with whatever you need.