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- My laptop can't detect my wifi !

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09-13-2016 06:46 AM
I installed them and I think there is nothing uninstalled, but still I cant be connected to the net and as before I said my laptop can't detect my Wifi but it detect other wifis around our home I don't know why?!!
09-13-2016 07:53 AM
I opened up the network adapters and I found two option :"Ralink RT5390R 802.11 bgn wi fi Adapter" and "Realtek PCIe FE Family controller" I uninstalled "Ralink RT5390R 802.11 bgn wi fi Adapter" and then restarted my laptop it was installed but again I can't be connected to the net . should I unistalled the second option" Realtek PCIe FE Family controller" aswell.
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