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HP Recommended

Hi my laptop is not finding my wifi networkni manually added and still not connecting 

1 REPLY 1
HP Recommended

@SReeder20 

 

What is your machine ? Probably it only has wifi adapter which supports 2.4GHz networks only. Please allow your router to broadcast DUAL bands which are 2.5GHz and 5GHz, your machine should be able to see 2.4GHz SSID and allow you to connect.

 

Regards.

BH
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