My notebook's mobile hotspot is not sharing internet { could not get IP adress}

[August001]

Hi Everyone,

I am facing an issue with my notebook's mobile hotspot.

While connecting with other devices, " cannot get the IP Adress" is seen from all the devices( i have tried it with 2 smartphones).

 One issue is with Bluetooth.

I have paired with my phone but not connected is displaying on Bluetooth, I can't access the  call, audio and Bluetooth tethering.

[Nal_NR]

Hi @August001,

Welcome to the HP Support Community. 

I'd like to help!

The reason being could be your Wireless card does not support hotspot

Change Adapter Settings

1. Open Mobile Hotspot settings on your PC.
2. Press Win+I to open Settings and go to Network and Internet.
3. Scroll down the left pane and select Mobile Hotspot.
4. Go to Related Settings and click on Change Adapter Options.
5. Identify your mobile hotspot adapter, right-click and go to Properties.
   
   Or 

1. Open a command prompt with administrative privileges.

The quickest way is to tap the Windows key, type in cmd, and then right-click on the Command Prompt app listing and choose "Run as an administrator."

2. In the command prompt window, type in netsh wlan set hostednetwork mode=allow ssid=[SSID] key=[bpassword]. 

Replace [SSID] and [password] with the network name you want for the Wi-Fi network and the password for it (without the brackets).

This will set up and enable a new Wi-Fi network with the SSID and passphrase you set, but we're not done yet.

3. Type netsh wlan start hostednetwork at the prompt and hit Enter to start the network: 

4. Open Network Connections (search in the Start menu for "view network connections" and click on the result)

5. Right-click on your main network connection and choose "Properties."

6. Go to the Sharing tab and click the checkbox labeled "Allow other network users to connect through this computer's internet connection".

7. In the dropdown box right below that, choose the network connection your computer is currently using. Click OK.

This will set up your new Wi-Fi hotspot. To stop the hosted network, type in netsh wlan stop hostednetwork in the command prompt and hit Enter.

Feel free to post your query for any other assistance as well, 

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you wish to show appreciation for my efforts,  

mark my post as Accepted Solution. 

And click on the Purple Thumbs up icon at the bottom of my comment.

[Nal_NR]

Hi @August001,

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us.