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‎09-21-2017 12:19 AM

HP Recommended
Product: hp Pavilion 15-n003tx
Operating System: Microsoft Windows 10 (64-bit)

Device PCI\VEN_FF42&DEV_FFFF&SUBSYS_00000000&REV_00\4&e572c4b&0&01E2 requires further installation.

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-21-2017 12:25 AM

HP Recommended

Hi , 

 

Exclamation mark on bluetooth Device indicates Bluetooth Driver Issues . Go to search --> Type Device Manager-->Unistall Bluetooth Drivers --> Restart the laptop /Scan for hardware changes . It should fix the problem . If issue is not resolved , download and update the drivers from HP website

 

Although I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
******Clicking the Thumbs-Up button is a way to say -Thanks!.******

View solution in original post

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2 REPLIES 2

‎09-21-2017 12:25 AM

HP Recommended

Hi , 

 

Exclamation mark on bluetooth Device indicates Bluetooth Driver Issues . Go to search --> Type Device Manager-->Unistall Bluetooth Drivers --> Restart the laptop /Scan for hardware changes . It should fix the problem . If issue is not resolved , download and update the drivers from HP website

 

Although I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
******Clicking the Thumbs-Up button is a way to say -Thanks!.******

Was this reply helpful? Yes No

‎09-21-2017 12:46 AM

HP Recommended

thank you, that helped. 

 

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