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‎02-11-2020 02:21 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

My HP Pavilion’s  realtek rtl8188ee 802.11 bgn wifi adapter Is not working though I uninstalled and installed several times but the consequences are the same. Without this, Internet is not working. When I used troubleshooting, they said there are an Ethernet cable has been broken but when I went to the device manger the above device are showing ⚠️  this sign. So what I should do?

1 REPLY 1

‎02-13-2020 08:55 AM

HP Recommended

@Shahriar3650,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are facing issues with the wireless card on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the exact model for your computer?

 

Meanwhile, I recommend you run a test on the wireless card to make sure that whether it is hardware or a software issue.

 

Follow the steps in the below article to run the test.

 

https://support.hp.com/in-en/document/c03467259

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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