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- My realtek rtl8188ee 802.11 bgn wifi adapter is not working

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02-11-2020 02:21 AM
My HP Pavilion’s realtek rtl8188ee 802.11 bgn wifi adapter Is not working though I uninstalled and installed several times but the consequences are the same. Without this, Internet is not working. When I used troubleshooting, they said there are an Ethernet cable has been broken but when I went to the device manger the above device are showing ⚠️ this sign. So what I should do?
02-13-2020 08:55 AM
Welcome to the HP Support Community!
I reviewed your post and I understand that you are facing issues with the wireless card on the computer.
Don’t worry, I assure you I will try my best to get this sorted.
What is the exact model for your computer?
Meanwhile, I recommend you run a test on the wireless card to make sure that whether it is hardware or a software issue.
Follow the steps in the below article to run the test.
https://support.hp.com/in-en/document/c03467259
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee