My router supports dualband but my laptop still cannot detect the Wi-Fi

[Dopo13]

I contacted my Internet company they said the Wi-Fi supports all devices I told them about my issue which my laptop is the only device  that cannot detect my Wi-Fi they said it is a problem with my laptop driver not sure what to do now 

[Paul_Tikkanen · Accepted solution]

Hi:

Below is the link to the product specs for your notebook.

HP 15-f010wm Notebook PC Product Specifications | HP® Customer Support

It comes with a single band Wi-Fi adapter (Realtek RTL8188EE 802.11bg/n 1x1 WiFi adapter) that only works on the 2.4 GHz Wi-Fi band.

Specifications on your notebook's Wi-Fi adapter:

RTL8188EE - REALTEK

You need to connect your notebook to your router's 2.4 GHz Wi-Fi band.

This would be the latest W8.1 Wi-Fi driver HP has for your notebook's wireless card.

https://ftp.hp.com/pub/softpaq/sp91501-92000/sp91514.exe 

[Dopo13]

I installed the driver you linked and it worked thank you so much

[Paul_Tikkanen]

You're very welcome.