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‎10-07-2022 12:17 AM

HP Recommended
Product: HP Pavilion x360 - 14-dh1179tu
Operating System: Microsoft Windows 10 (64-bit)

My wifi is not working in the laptop. I have tried updating driver and also I have checked the  component these passed
I don't know what is the problem

Category:
1 person had the same question
3 REPLIES 3

‎10-07-2022 01:24 AM

HP Recommended

Rebooting your router and modem is one of the first things you should do when your WiFi isn't working. To reboot these devices, unplug the power cord from the back of each device and wait for at least 30 seconds before plugging them back in. After waiting 30 seconds, plug your modem in first.

Regards,
Will

Was this reply helpful? Yes No

‎10-07-2022 02:37 AM

HP Recommended

Hello @abc116 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Start Windows <Device Manager>

- Expand <Network adapters>

--->>> Send screenshot

 

(3) Please report your results

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‎10-13-2022 04:28 PM

HP Recommended

Hello @abc116 Please report back

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