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10-07-2022 01:24 AM
Rebooting your router and modem is one of the first things you should do when your WiFi isn't working. To reboot these devices, unplug the power cord from the back of each device and wait for at least 30 seconds before plugging them back in. After waiting 30 seconds, plug your modem in first.
10-07-2022 02:37 AM
Sorry to hear that you are having problems ... I would like to help you.
Let me check your current system configuration.
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/screenshot/paste following key/value pairs:
( equals HP product number (p/n) )
(2) Start Windows <Device Manager>
- Expand <Network adapters>
--->>> Send screenshot
(3) Please report your results
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