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HP Recommended
OMEN by HP 16.1 inch Gaming Laptop PC 16-xd0000 (758R2AV)
Microsoft Windows 11

My wifi show no internet access on startup and i have to restart my laptop  to get connected to the internet i have bought it recently 

7 REPLIES 7
HP Recommended

There are two possibilities

 

1 - The Microsoft "fast start" load an image of the OS and that image has the Wi-Fi disabled.  Fast start uses the windows hibernate file.  You need to delete it. First make sure that Wi-Fi is working, then get a new hibernation file.

To get a new hibernation file do the following. Enter 'CMD' in the windows search and select 'run as administrator'.
Be sure to close other apps to avoid losing data during the hibernation.

powercfg -h off
powercfg -h on
shutdown /h

 

BeemerBiker_0-1729447508277.png

 

 

 

2 - Your laptop is going to sleep and when it wakes up the Wi-Fi adapter fails to wake up.

You need to prevent the device from powering down.

 

The Wi-Fi device may have a Power Management feature as shown below. If you un-check the box "Allow the computer.." then the Wi-Fi device will be enabled during sleep and will not have to be woken up when the computer resumes from sleep. Laptops in modern standby will be missing the following option.

BeemerBiker_1-1729447614998.png

 

Uncheck the blue box above.

 

Let me know what you find out.


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I am a community volunteer and do not work for HP. If you find
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HP Recommended

i don't have an option for power management also i don't have the problem when it wakes from sleep it only happens when i shut it down at night and open it in the morning the wifi shows as no internet access and once i restart the system again then it is fixed. Also it happens randomly not every time

 

HP Recommended

Try disabling fast start to fix the problem powering up.


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

i have tried the first step you have mentioned but will only know the result tomorrow

HP Recommended

If you have MediaTek or the Realtek Wi-Fi board there are drivers released on August 5 and Aug 2, 2024 respectively.

 

https://support.hp.com/us-en/drivers/omen-by-hp-16.1-inch-gaming-laptop-pc-16-xd0000/model/210158577...

 

You would have to look in your device manager to see if you have Realtek or MediaTek.


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

MediaTek Wi-Fi 6E MT7922 (RZ616) 160MHz PCIe Adapter this is driver i currently have the hp support assistant shows no driver updates

HP Recommended

You should be up to date but you can verify the driver version and date 

look at the the driver properties of the MediaTek using the device manager

 

Wi-Fi

 

  • 3.5.0.62 Rev.D
  • Aug 5, 2024

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I am a community volunteer and do not work for HP. If you find
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problem please mark this as a solution so others can find it
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