My wifi speeds have suddenly been capped i think

[OwuraOfori]

So recently my wifi speeds have been low. I used to be able to multi task with no problem but now i need to close certain apps just to get usable network speeds. I did a speed test by ookla and my speeds arent going above like 20mbs when im usually at 500mbs download and 300mbs upload (the speeds my parent is paying for). Its not a provider issue so im genuinely lost. Any tips or suggestions? 

[VikramTheGreat]

Hi @OwuraOfori,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thanks for sharing the details! If your Victus by HP 15-fb1000 used to get 500 Mbps but now struggles at 20 Mbps, and you’ve confirmed it’s not your ISP, the issue is likely device-specific, either driver, settings, or hardware. Here’s how to troubleshoot:

Step 1: Check Network Adapter Settings

1. Press Windows + X → Device Manager → Network Adapters.
2. Find your Wi-Fi adapter (likely Realtek RTL8852BE or MediaTek).
3. Right-click → Properties → Advanced: 
   • Preferred Band: Set to Auto or 5 GHz.
   • Channel Width: Set to Auto.
   • Roaming Aggressiveness: Medium or High.

Step 2: Update Wi-Fi Drivers

• Outdated drivers often cause speed drops.
• Download latest drivers from HP:  Victus by HP 15.6 inch Gaming Laptop 15-fb1000 | HP® Support
• Or update via Device Manager → Update Driver.

Step 3: Disable Power Saving for Wi-Fi

• Control Panel → Power Options → Change plan settings → Advanced settings.
• Under Wireless Adapter Settings, set Maximum Performance.

Step 4: Reset Network Settings

• Open Settings → Network & Internet → Advanced Network Settings → Network Reset.
• Restart the PC and reconnect to Wi-Fi.

Step 5: Test on a Different Band

• If your router supports dual-band, connect to 5 GHz instead of 2.4 GHz.
• Check speeds again.

Step 6: Disable VPN or Security Software

• VPN/firewall can throttle speeds, disable temporarily and test.

Step 7: Run HP Diagnostics

• Download HP PC Hardware Diagnostics: HP PC Hardware Diagnostics | HP® Support
• Run Wireless Network Test.

👉 HP Official Guide for Wi-Fi Issues: HP PCs - Troubleshooting Wireless Network and Internet (Windows 10) | HP® Support

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat