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‎08-17-2020 01:21 PM - edited ‎08-17-2020 01:22 PM

HP Recommended
Product: HP 15 notebook pc
Operating System: Microsoft Windows 8.1 (64-bit)

I refreshed, tried troubleshooting but no luck. Also tried restore and now even microsoft office is not working. Asking to activate with product key. Bluetooth is also not working. 

1 REPLY 1

‎08-20-2020 07:01 AM

HP Recommended

@vshree2626

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please try a Reset and let me know how it goes

 

Link: https://support.hp.com/in-en/document/c04742289

 

Keep me posted

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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