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- HP Community
- Notebooks
- Notebook Wireless and Networking
- NEW PAVILLION I3 LAPTOP WIRELESS CONNECTION HAS STOPPED

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05-12-2020 08:14 AM
JUST BOUGHT A NEW LAPTOP . HP PAVILLION I3 13 INCH. WIRELESS CONNECTION WAS WORKING FINE FOR OVER A WEEK AND NOW WONT WORK.
I CANT EVEN FIND ON THE SETTINGS WHERE WIRELESS SET UP IS AND IT WILL ONLY LET ME CONNECT TO THE INTERNET BY CABLE
05-21-2020 01:47 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- Did this happen after a recent window or software update?
- Have you made any hardware/software changes?
- Have you tried any troubleshooting steps?
While you respond to that, let's try these steps:
- From the Start screen, type device manager to open the Search charm, and then select Device Manager from the search results. Double-click Network adapters. Right-click the name of your wireless network adapter, and then select Uninstall.
- Click here: https://support.hp.com/in-en/document/c04649175 to complete the troubleshooting steps.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee