09-15-2016 03:54 PM
I have an older HP Laptop DV1000 & the ethernet NIC stoped working. When I try to reinstall it, the Found New Hardware Wizard gives me this error message: Cannot Install the Hardware. The system can not find the file specified.
I tried uninstalling & reinstalling from the Hardware Manager with the same result. And I tried installing previous (older) versions of the driver that are already on the latptop with the same result.
The NIC is a REALtek RTL8139/810X, my OS is WIN XP PRO (32 bit)
Is there a way to fix, or am I going to need to replace the NIC. If I must replace it, where would I look for 1, what's the preferred replacement, etc..
I'd appreciate any help. Thanks
Solved! Go to Solution.
09-15-2016 04:20 PM
Whay is your Pavilion DV1000 actually ? Please use the following instructions to find out the model/product of your machine:
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09-16-2016 02:34 PM
Thanks for the link. I tried to install with that driver but I got the same error message:
Cannot install this Hardware
There was a problem installing this hardware
REALtec RTL8139/810X Family Fast Ethernet NIC
An error occured during the installation on the device
The System cannot find the file specified
Click Finish to close Wizard
09-16-2016 02:47 PM
Try the ethernet driver directly from Realtek.
Download, unzip and run the setup application from the 2nd file listed at the link below.
09-16-2016 03:00 PM - edited 09-16-2016 03:02 PM
Use the 4th driver on the list...
If that one doesn't work, try this one instead...3rd one on the list.
09-16-2016 03:28 PM
Hi, When I tried to use the 4th one I rec'd a message "REALtec Ethernet controller was not found"
When I installed the last one that you suggested... IT WORKED..!
Thank You... Thank You... Thank You... Thank You..!
In fact it is working better now than it has in a Very Long Time :)
09-16-2016 03:31 PM
You're very welcome.
I'm surprised the HP driver didn't work, but glad the last one I posted did.
It must be that your notebook has the older PCI NIC, which is why the other Realtek driver didn't work. That one is for the newer PCI express NICs.