05-06-2017 07:36 PM
Hello I have had my HP 2000 Notebook for 7 years or so and It's always been extremely dependable. I truly need some help in getting a bluetooth driver for my notebook.
Does anyone have any ideas. My product number is C2X94AV.
HP 2000z-2c00 CTO Notebook PC
Solved! Go to Solution.
05-06-2017 08:17 PM
What model wifi card does your notebook have?
if you don't know, go to the device manager, click to expand the Network Adapters device manager category, and there you will find the name and model # of the wireless network adapter (card).
Bluetooth is integrated into the wireless card hardware.
05-06-2017 09:14 PM - edited 05-06-2017 09:33 PM
I need to know the name and model number of the wireless network adapter your notebook has, per the above guidance.
There is no need to be concerned with bluetooth being listed or not.
I can't help you unless you provide the info I requested.
05-08-2017 02:14 PM
When you click to expand the Network Adapters device manager category, there should be at least two different network devices listed.
One will be a Realtek ethernet adapter and one will be some model wireless network adapter...Ralink, Atheros,...I need the model number of the wireless network adapter you see listed there,
05-08-2017 09:16 PM
1. Qualcomm Atheros AR9485 802.11b/g/not WIFI Adapter
2. Realtek PCIe FE Family controller
And from 3 - 8 are all WAN Miniport (****) -- it's different things in each of the parentheses.
I await your response. And I truly appreciate your help.
05-09-2017 06:53 AM
The Qualcomm Atheros AR9485 802.11b/g/n WIFI Adapter is not a combination wifi/bluetooth adapter.
Your notebook does not come with built in bluetooth hardware.
The easiest thing to do to add bluetooth capability to your PC, would be to purchase an external USB bluetooth adapter.
I use this one on my HP desktop PC. Works just fine.