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‎06-18-2024 10:40 AM

HP Recommended
Product: HP ENVY All-in-One - 27-b214
Operating System: Microsoft Windows 11

My HP all-in-one computer came with a bluetooth keyboard/mouse and there must be an internal dongle. I'm retiring this computer and want to keep the input devices. How can I get a dongle to use the keyboard/mouse on a different pc?

Category:
2 REPLIES 2

‎06-18-2024 04:05 PM

HP Recommended

@BobnPaty 

 

I would say: impossible UNLESS the keyboard and mouse set supported Link-5 technology. What is the model of the set ?

 

Regards.

BH
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‎06-28-2024 06:02 PM

HP Recommended

I found the part number listed on my keyboard and mouse. They are both part of a set listed as part # L19649-001. The dongle in that set is part # SD-9080. I ordered the dongle and it will not activate the related keyboard & mouse. There apparently is power going from the dongle to the keyboard because a white light comes on the caps lock key. Any ideas???

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