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‎02-20-2021 01:44 PM

HP Recommended
Product: HP Mini 311-1037NR
Operating System: Microsoft Windows 10 (64-bit)

Does anyone know where I can get broadband drivers for the UN2400 Wan card? Windows update won't install them automatically.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-20-2021 01:54 PM

HP Recommended

Hi:

 

Your notebook is not supported by HP for W10 and the only drivers for that model WWAN adapter are for W7 or earlier.

 

So, the only suggestion I can offer, would be to see if the W7 driver works.

 

This driver installer package contains the drivers for the Qualcomm Gobi1000 HP un2400 Mobile Broadband Module in supported notebook models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp48501-49000/sp48568.exe

 

Install the driver in W7 compatibility mode.

 

Here's how to do that if you don't know how to already...

 

How to Install Driver in Compatibility Mode in Windows 10 (tencomputer.com)

 

 

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎02-20-2021 01:54 PM

HP Recommended

Hi:

 

Your notebook is not supported by HP for W10 and the only drivers for that model WWAN adapter are for W7 or earlier.

 

So, the only suggestion I can offer, would be to see if the W7 driver works.

 

This driver installer package contains the drivers for the Qualcomm Gobi1000 HP un2400 Mobile Broadband Module in supported notebook models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp48501-49000/sp48568.exe

 

Install the driver in W7 compatibility mode.

 

Here's how to do that if you don't know how to already...

 

How to Install Driver in Compatibility Mode in Windows 10 (tencomputer.com)

 

 

Was this reply helpful? Yes No
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