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04-17-2021 11:58 AM - last edited on 04-29-2021 11:46 AM by MatheusH
I have purchased windows 10 hp laptop 15q-dy0xxx nd I have installed windows 7 but I dont have drivers iam unable to access the internet also
So i need the drivers of windows 7 15q-dy0xxx serial number :[Personal Information Removed]
Please respond asap
04-17-2021 12:10 PM
Your notebook is only supported by HP for W10 64 bit.
See if these drivers work...
First install the amd chipset driver from the link below...Select the W7 x64 driver from the list, and restart the PC after installing the driver.
Graphics: Install the W7 x64 driver and restart the PC.
Ethernet: Download, unzip and run the setup application from the W7 driver from the link below...
SD card reader: Download, unzip and run the setup application from the 1st driver listed at the link below...
This package contains the driver installation package for the Realtek RTL8188EE, RTL8723DE, RTL8821CE and RTL8822BE wireless LAN Controller in the supported models running a supported operating system.
This package contains the driver installation package for the Realtek Bluetooth in the supported notebook/laptop models running a supported operating system.
04-17-2021 01:15 PM
If those drivers don't work, going back to W10 would be your only option.
Use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.
Here is an info link for how to use that utility...
04-18-2021 06:38 AM
Below is the link to the W10 driver page for your notebook...
You need this driver for the wifi...
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