Need drivers

[keerthana129]

I have purchased windows 10 hp laptop 15q-dy0xxx nd I have installed windows 7 but I dont have drivers iam unable to access the internet also

So i need the drivers of windows 7  15q-dy0xxx  serial number :[Personal Information Removed]

Please respond asap

[Paul_Tikkanen]

Hi:

Your notebook is only supported by HP for W10 64 bit.

See if these drivers work...

First install the amd chipset driver from the link below...Select the W7 x64 driver from the list, and restart the PC after installing the driver.

970 Drivers & Support | AMD

Graphics:  Install the W7 x64 driver and restart the PC.

7th Gen A9-9420 APU Drivers & Support | AMD

Ethernet:  Download, unzip and run the setup application from the W7 driver from the link below...

Realtek PCIe FE / GBE / 2.5G / Gaming Ethernet Family Controller Software - REALTEK

SD card reader:  Download, unzip and run the setup application from the 1st driver listed at the link below...

Card Reader Solutions > Card Reader Controllers Software - REALTEK

Wifi:

This package contains the driver installation package for the Realtek RTL8188EE, RTL8723DE, RTL8821CE and RTL8822BE wireless LAN Controller in the supported models running a supported operating system.

https://ftp.hp.com/pub/softpaq/sp88501-89000/sp88574.exe

Bluetooth:

This package contains the driver installation package for the Realtek Bluetooth in the supported notebook/laptop models running a supported operating system.

https://ftp.hp.com/pub/softpaq/sp98001-98500/sp98266.exe

[keerthana129]

Do I want to upgrade windows 10 again

[Paul_Tikkanen]

If those drivers don't work, going back to W10 would be your only option.

Use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

Here is an info link for how to use that utility...

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support

[keerthana129]

K can u please share me the drivers of windows 10 of my system

[keerthana129]

I dont have internet drivers ....how can I do that

[Paul_Tikkanen]

Hi:

Below is the link to the W10 driver page for your notebook...

HP 15q-dy0000 Laptop PC Software and Driver Downloads | HP® Customer Support

You need this driver for the wifi...

https://ftp.hp.com/pub/softpaq/sp107501-108000/sp107515.exe