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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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HP Recommended
pavilion 15-au027tu
Microsoft Windows 8.1 (64-bit)

HELLO
I'm using HP Pavilion 15-au027tu, and my laptop only be able to use window 10. however, i try to install window 8.1 pro, and now, i can not find network controller driver and B&O sound driver
where can i find them?
thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

The parts list indicated your notebook has the Realtek wifi adapter, so I am surprised the driver didn't work.

 

Please post the hardware ID for the device you see listed in the device manager labeled as a Network Controller.

 

Use this guide for how to find the hardware ID for a device...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

You need these wifi and bluetooth drivers for your model...

 

This package contains the DCHU driver installation package for the Realtek RTL8188EE, RTL8723BE, RTL8723DE, RTL8821CE and RTL8822BE wireless LAN Controller in the supported notebook and desktop models running a supported operating system

 

https://ftp.hp.com/pub/softpaq/sp91501-92000/sp91514.exe

 

This package contains the driver installation package for the Realtek Bluetooth in the supported notebook/laptop models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp79501-80000/sp79675.exe

 

For the audio the only suggestion I can offer would be to see if the W10 audio driver from your notebook's support page works on W8.1.

 

Otherwise, you will have to do without.

 

The PC was designed to run on W10 only.

 

 

HP Recommended

thank you for helping me, but both of them don't work on my laptop, and my wifi still does not work.
it í really sad

HP Recommended

You're very welcome.

 

The parts list indicated your notebook has the Realtek wifi adapter, so I am surprised the driver didn't work.

 

Please post the hardware ID for the device you see listed in the device manager labeled as a Network Controller.

 

Use this guide for how to find the hardware ID for a device...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

HP Recommended

thank you very much
i found the driver which i need

HP Recommended

Anytime.

 

Glad to have been of assistance.

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