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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Re: Network Controller driver not working

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06-27-2016 03:37 PM
06-27-2016 03:47 PM
Just give me a list of the devices listed in the device manager under the Other devices category that need drivers-after you install the ones I have posted, previously and below.
In addition to what I already posted, install these drivers...
This is the very first driver you should install, then restart the PC afterward.
This package contains the Intel Chipset Installation Utility and Driver for supported notebook models and operating systems. This utility enables the operating system to show the correct name for the installed Intel hardware in the Microsoft Windows Device Manager.
File name: sp56156.exe
Then install the Intel graphics driver and restart the PC.
This package provides the driver that enables the Intel High-Definition (HD) Graphics in supported notebook models that are running a supported operating system. If high-definition multimedia interface (HDMI) video output is supported, this package also installs the HDMI Audio Driver.
File name: sp56808.exe
Then install the nvidia graphics driver and restart the PC.
This package provides the driver that enables the NVIDIA High-Definition (HD) Graphics in supported notebook models that are running a supported operating system. If high-definition multimedia interface (HDMI) video output is supported, this package also installs the HDMI Audio Driver.
File name: sp59787.exe
Next you should install the IDT audio driver I posted and restart the PC.
Then install the Realtek ethernet driver I posted.
Other drivers...you can now install any of the other drivers in any order you want. Restart the PC if prompted to do so.
Touchpad:
This package provides the driver that enables the Synaptics TouchPad in supported notebook models that are running a supported operating system. The driver enables general touchpad functionality (for example double-tap and scroll) and provides a user interface.
File name: sp56168.exe
Fingerprint sensor:
This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.
File name: sp56403.exe
Card reader:
This package contains the driver that enables the Realtek Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typically used in digital cameras, digital music players, and cellular phones.
File name: sp56166.exe
Intel Management Engine Interface:
This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.
File name: sp56158.exe
ProtectSmart:
This package provides the HP ProtectSmart Hard Drive Protection Software (HP 3D Driveguard) for supported notebook models that are running a supported operating system. The HP ProtectSmart Hard Drive Protection Software (HP 3D Driveguard) protects the hard drive by "parking the heads" if the notebook is accidentally dropped, or is abruptly impacted by another object.
File name: sp61037.exe
Webcam:
This package contains the CyberLink YouCam Software for the supported notebook models and operating systems. CyberLink YouCam is a webcam application that enables users to capture images and video from a web camera and apply visual effects to captured images and video.
File name: sp63287.exe
Cyberlink PowerDVD:
This package provides the CyberLink PowerDVD Software for the supported notebook models and operating systems. The CyberLink PowerDVD Software enables users to view Blu-ray discs (BD) and DVDs and supports a wide variety of video and audio formats.
File name: sp63425.exe
06-27-2016 03:58 PM
I don't know why the flash drive isn't working in the USB 2 port. It should be.
All I can tell you is you download the files onto another PC, burn them to a disk using CD burning software or the built in CD burning tool in windows.
After you burn the files to a CD, put the CD in the tray, open the CD and double click to run the drivers from there.
I'm pretty sure nothing should be missing if you install all of the files I posted, and some of them in the order I suggested you install them in.
Good luck!