Network adapter Wifi is Missing Windows 10 elitebook 2570p

[RACHIDE2]

Hello Guys,

 I can not find the Network adapter Wifi , I useless tried to Install Qualcomm QCA 9000 and Intel Centrino R ultimate N 6300 etc ...  The last thing I will try is  installing the new version of BIOS but am not sure that it will resolve the problem  .   

So please  

if anyone  got the same issue  I will appreciate  his support. 

Thanks in advance

.

[Paul_Tikkanen]

Hi:

Does the wifi card show up in the BIOS as present and enabled?

If so, make a bootable ubuntu installer.

Get Ubuntu | Download | Ubuntu

Here is how to make the file bootable...

Create a bootable USB stick on Windows | Ubuntu

Boot from the Ubuntu installer and select the option to 'Try Ubuntu without installing."

See if you can turn on the Wifi adapter in Ubuntu.

If you can turn it on, and then shut down the PC, and remove the Ubuntu installer.

When you restart the PC and go into Windows, the Wifi card should be showing up in the device manager where your screenshot shows.

[RACHIDE2]

hi,

First of all thanks for your  help.

Unfortunately On the BIOS  there's nothing related to Wifi Card.

Is there any  Other alternative ?

Kind Regards.

[Paul_Tikkanen]

You're very welcome.

Something must have happened to the wifi card if it isn't in the BIOS, and you could not turn it on with Ubuntu.

I suggest you buy a USB wifi adapter and use that until you decide to buy a new notebook.