Network adapter issues

[Ajaguero]

Hello, i am having issues with my network driver missing. I had to do a fresh install of windows 11 on my laptop. When i was going through the set up process it was not showing i had the ability to go on to the Internet. I was able to get past that using the command prompts and set up my computer. Now i am seeing that the computers network adapter is now missing from the computer. I saw that you can down load a new one from the HP site but was not sure which one i needed. I was hoping you can point me in the right direction. Thank you in advance. 

[Paul_Tikkanen]

Hi:

If the Wi-Fi adapter needs a driver, there will be a device listed in the device manager labeled as a Network Controller.

Find that device and post the hardware ID for it and I will post the links to the Wi-Fi and Bluetooth drivers your notebook needs.

Use this guide for how to find the hardware ID for a device:

How to Find Drivers for Unknown Devices in the Device Manager

[Ajaguero]

Thank you for helping. I was able to find the Network Controllers hardware id. It is showing as PCI\VEN_14C3&DEV_0610&SUBSYS_223C14C3&REV_01

Please let me know if any other information is needed. 

[Paul_Tikkanen · Accepted solution]

You're very welcome.

You need these Wi-Fi and Bluetooth drivers for your notebook:

MediaTek Wireless LAN Driver

sp155440.exe

MediaTek Bluetooth Driver

sp155303.exe 

[Ajaguero]

thank you for all your help that has resolved my concern, I am now able to use the wifi for my laptop

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.