Network controller Driver?

[Joh4]

Hi i Purchased a Hp Stream x360 convertible 11-aa0XX  with windows 10 Home 64bit.

Having an issue with the Network Controller not being recognized and also not having WIFI and Bluetooth. I downloaded and installed all the windows 10 drivers listed on the laptop HP site, With no luck.

Any suggestions?

Network controller properties

Hardware ID's ;

PCI\VEN_8086&DEV_095A&SUBSYS_50108086&REV_61

PCI\VEN_8086&DEV_095A&SUBSYS_50108086

PCI\VEN_8086&DEV_095A&CC_028000

PCI\VEN_8086&DEV_095A&CC_0280

[Paul_Tikkanen]

Hi:

I would use the latest wifi and bluetooth drivers directly from Intel...

Wifi:

https://downloadcenter.intel.com/download/29520/Windows-10-Wi-Fi-Drivers-for-Intel-Wireless-Adapters...

Bluetooth:

https://downloadcenter.intel.com/download/29538/Intel-Wireless-Bluetooth-for-Windows-10?product=8363...

[Joh4]

Installation failure WiFi_21.90.3_Driver64_Win10.exe

A Fatal error occurred during installation,

Windows found drivers for your device but encountered an error while attempting to install them,

Intel(R) Dual Band Wireless-AC 7265

The WOF driver encountered a corruption in the compressed file's Resource Table 

[Paul_Tikkanen]

See if this works...

Download and unzip the first driver on the top left of the page to its folder.

Do not do anything with the drivers in the folder.

https://downloadcenter.intel.com/download/29536/Intel-PROSet-Wireless-Software-and-Drivers-for-IT-Ad...

Go to the device manager, click on the Intel wifi adapter needing the driver, click on the driver tab.

Click on Update driver.

Select the Browse my computer for driver software option and browse to the driver folder you unzipped.

Make sure the Include subfolders box is checked and see if the driver installs that way.

If not, uninstall the problematic Intel wifi adapter and check the uninstall driver box.

Restart the PC, and try the manual install again.

[Joh4]

No still the same

[Paul_Tikkanen]

The only other suggestion I can offer, would be create a bootable recovery drive on another Windows PC with W7 x64 or newer on it, using the cloud recovery tool.

This will reset the PC by installing W10, the drivers and the software that originally came with your notebook.

Here is an info link for how to use that utility.

https://support.hp.com/us-en/document/c06162205

Should be good as new afterward.