• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issue? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Compaq presario cq57
Microsoft Windows 7 (64-bit)

Hi all,

 

I am hoping someone can help me here. 

 

My Moms laptop had mega issues so had to format the hard drive and do a fresh install of win 7 pro 64 bit and since doing it i have the following hardware driver issues. Unfortunately she does not have any of the original discs that came with the notebook. it is ten yeas old and although a newer one would make more sense she is old and win 10 would blow her away.

she likes what she knows and wont entertain a new one. she really only uses for it for email family and photos.

 

Network controller, Ethernet controller & pci device

 

I have tried without success to find right drivers for these.

Ethernet controller last value is PCI\VEN_10EC&DEV_8136&SUBSYS_3577103C&REV_05

Network controller last value is PCI\VEN_18114&DEV_5390&SUBSYS_1636103C&REV_00

Pci device last value is PCI\VEN_10EC&DEV_5209&SUBSYS_3577103C&REV_01

 

I would really appreciate some help in finding these as this covid lockdown is not nice for her not seeing people and does need her laptop back asap.

 

thanks in advance.

steve

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, Steve:

 

Here are the links to the drivers you need...

 

Ethernet controller:

 

This package provides the driver for the Realtek Ethernet Controller in the supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp63001-63500/sp63213.exe

 

Network controller:

 

This package contains the driver installation package for the Ralink wireless LAN Controllers in the supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp66001-66500/sp66089.exe

 

Pci device:

 

This package contains the driver that enables the Realtek Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typically used in digital cameras, digital music players, and cellular phones.

 

https://ftp.hp.com/pub/softpaq/sp64501-65000/sp64801.exe

View solution in original post

5 REPLIES 5
HP Recommended

Hi, Steve:

 

Here are the links to the drivers you need...

 

Ethernet controller:

 

This package provides the driver for the Realtek Ethernet Controller in the supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp63001-63500/sp63213.exe

 

Network controller:

 

This package contains the driver installation package for the Ralink wireless LAN Controllers in the supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp66001-66500/sp66089.exe

 

Pci device:

 

This package contains the driver that enables the Realtek Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typically used in digital cameras, digital music players, and cellular phones.

 

https://ftp.hp.com/pub/softpaq/sp64501-65000/sp64801.exe

HP Recommended

Many thanks for your very quick links Paul.

 

I will download them now and give it a go.

 

I will of course post up the results.

 

thank you.

 

Steve

HP Recommended

You're very welcome, Steve.

HP Recommended

Paul,

 

You are a true legend sir. 

 

You will have made an old lady very happy when I return her laptop and not to mention the relief of stress this has been causing me.

 

Thank you so much.

 

Stay safe

 

Steve

HP Recommended

Anytime, Steve.

 

Glad to have been of assistance.

 

You stay safe too!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.