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Network issue

Example: HP Compaq Presario CQ43

Iam not able to connect to internet. So did the diagnosis with Hp support assistant and I got the below root causes for the issue . Pls help how to solve this 

DHCP disabled for this adapter(107)

DHCP disabled for this adapter(107)




HP Support Agent
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Message 2 of 2
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Network issue



Welcome to the HP Support Community.


1) Right-click the Internet icon, and select Open Network and Sharing Center.

2) Click Change adapter settings.

3) Right-click WiFi (or Wireless Network Connection), and click Properties.

4) Double click Internet Protocol Version 4 (TCP/IPv4).

5) Select Obtain an IP address automatically and Obtain DNS server address automatically. Then click OK.

6) Click OK on the WiFi properties window.

7) Reboot your Windows, and try to access the Internet again to see if it works.


Enable DHCP client service


1) On your keyboard, press Windows logo key + R at the same time to invoke the Run box.


2) Type services.msc, and press Enter.


3) Double click DHCP Client.


4) Select Automatic in Startup type, then click Apply, and click OK.


5) Restart your Windows and try to access the Internet again to see if it works.


Lastly, If the issue persists uninstall the wireless drivers and install the latest version of wireless drivers and BIOS.


Let me know if this helps.


If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!





I am an HP Employee

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