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‎02-17-2021 03:04 PM

HP Recommended
Product: Example: HP Stream Laptop 14
Operating System: Microsoft Windows 10 (64-bit)

Hi I am having trouble connecting to my internet. The internet won’t show up on my laptop

1 REPLY 1

‎02-18-2021 12:31 PM

HP Recommended

Try this hp video on wireless troubleshooting.

 

https://www.youtube.com/watch?v=ElOGaG6f4jc

 

It may be turned off, check your function keys for one that has the wifi symbol and press it along with the fn key to turn on the wifi.  

Tips and tricks There are hidden drivers in Device manager here is how to view them
Tips and tricks There are hidden drivers in Device manager here is how to view them
youtube.com/watch?v=ElOGaG6f4jc
Yes there are hidden drivers in Windows Device manager, sometimes it can be useful to view them for troubleshooting
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