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HP Recommended
EliteBook 2560p
Microsoft Windows 10 (64-bit)

Hi!

I need some help with cellular data.

I don't know how to use my SIM card in my notebook. I have found the slot and put it in perfectly.

But... How to connect to internet with it anyway? Tried installing drivers... Didn't help.

Idk where the problem is... 😕

HELP MEH

Thank you so much

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

All Elitebook 2560p's have SIM card slots.

 

What 90% of them don't have is the optional but required WWAN card that is needed to connect to the cellular service.

 

Your notebook has to have one of these WWAN adapters, which would be listed in the device manager under the Network Adapters device manager category.

 

HP un2430EV-DO/HSDPA Mobile Broadband Module (GobiTM3000)

or

HP hs2340 HSPA+Mobile Broadband Module

 

If your notebook does not have either of those devices listed, then you will not be able to connect using cellular service.

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

All Elitebook 2560p's have SIM card slots.

 

What 90% of them don't have is the optional but required WWAN card that is needed to connect to the cellular service.

 

Your notebook has to have one of these WWAN adapters, which would be listed in the device manager under the Network Adapters device manager category.

 

HP un2430EV-DO/HSDPA Mobile Broadband Module (GobiTM3000)

or

HP hs2340 HSPA+Mobile Broadband Module

 

If your notebook does not have either of those devices listed, then you will not be able to connect using cellular service.

HP Recommended

Thank you! 🙂

HP Recommended

You're very welcome.

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