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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Re: New Computer Drops WiFi Constantly
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09-17-2019 11:56 AM
I just bought a new HP Spectre 360 laptop and it keeps dropping my wireless internet. All our other devices work fine, so I know it's not an internet problem. It is dropping the internet every 2-5 minutes.
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Accepted Solutions
09-17-2019 12:10 PM
Hi,
Try completly updating the notebook and see if it helps. Most likely updating the wifi driver will fix the problem.
You can follow this guide or let us know the exact model of the Spectre (Model number)
https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/New-notebook-running-slow/ta-p/7057949
Hope it helps,
David
09-17-2019 12:10 PM
Hi,
Try completly updating the notebook and see if it helps. Most likely updating the wifi driver will fix the problem.
You can follow this guide or let us know the exact model of the Spectre (Model number)
https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/New-notebook-running-slow/ta-p/7057949
Hope it helps,
David
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