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09-30-2021 05:23 AM - edited 09-30-2021 05:25 AM
Operating System: Microsoft Windows 10 (64-bit)
i have some problem with my new HP wireless mouse 200. After plug in and automatic instalation, scroll wheel doesn't work. I try this mouse on two other laptops and this issue is again. On support page i am find any drivers for this device. I try set other count of rows scrolling in mouse settings menu but doesn't work. Please help me whit my issue.
1 REPLY 1
10-02-2021 10:18 AM
Hi @petinka, Welcome to the HP Support Community.
Apologies for all the inconvenience
Don't worry as I'll be glad to help,
I appreciate your efforts to try and resolve the issue, and in order to fix this issue, your wireless mouse replacement. needs to be serviced. As we have limited support boundaries in the support community as of now,
As this is a hardware issue, I'd suggest youContact HPin your region regarding the service options for your Wireless mouse.
If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.
Have a great day!
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