• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-07-2020 01:26 PM

HP Recommended
Product: HP Pavillion Notebook
Operating System: Microsoft Windows 7 (64-bit)

I installed windows 7 6 days ago. I have no WiFi. I went to Control panel and went to network connections. Nothings showing. I went to device manager and There is no network adapaters.

5 REPLIES 5

‎03-07-2020 01:50 PM

HP Recommended
@Brblevins wrote:

I installed windows 7 6 days ago. ...

@Brblevins 

 

You have to install drivers yourself, it won't come automatically. Before we can help, we need to know what EXACTLY is your HP Pavillion Notebook ? Please use the following instructions to find out the model/product of your machine:


     https://support.hp.com/us-en/document/c03754824

           or

    https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎03-07-2020 02:13 PM

HP Recommended

It’s Pavillion N5R61UA#ABA

Was this reply helpful? Yes No

‎03-07-2020 02:47 PM

HP Recommended

@Brblevins 

 

It is an Star Wars Special Edition 15-an050nr, its specs

 

   https://support.hp.com/us-en/document/c04851694

 

Which came with   Windows 10 Home (64-bit), not Windows 7. And NO support drivers for Windows 7 for the whole series

 

   https://support.hp.com/au-en/drivers/selfservice/star-wars-special-edition-15-an000-notebook/9033381

 

But it has Intel Dual Band Wireless-AC 3165 802.11 ac 1x1 WiFi and Bluetooth 4.2 combination WLAN adapter part #  806723-005

 

Please download and install (wifi and Bluetooth) 2 drivers:

 

      https://downloadcenter.intel.com/product/89450/Intel-Dual-Band-Wireless-AC-3165

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎03-07-2020 02:53 PM

HP Recommended

How do I download it when I have no wifi

Was this reply helpful? Yes No

‎03-07-2020 08:24 PM

HP Recommended
@Brblevins wrote:

How do I download it when I have no wifi

@Brblevins 

 

Well, do you have a LAN cable you can connect to download ? If not do you have friends or relatives, ask them to download for you, copy to a flash drive (USB thumb drive) then install to your machine.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->