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Dbrady21
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No internet, media disconnect, invalid ip configuration

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Pavilion m6
Microsoft Windows 10 (64-bit)

Can't connect to the internet.  Get media disconnect and no valid ip configuration errors. I have reset through command prompt everything I can. Uninstalled and reinstalled wifi card and drivers. I'm at a loss and need some  help please.

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Lil_Boy_Blue
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Hi

Can you manually enter some configuration details, like.......

Eth IPv4.pngNetwork PolyGlot.png

 

Can you ping?

C:\Windows>ping 127.0.0.1

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

 

C:\Windows>ping 192.168.0.1

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

C:\Windows>ping 13.107.4.52

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Also try, then post

C:\Windows>ipconfig -all

Windows IP Configuration

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Dbrady21
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I have administrative rights to do any changes...I just not sure how or what to do. Here is a pic of the results of "ipconfig -all"

20200314_091039.jpg

 if you can't read it let me know.  Other than getting media disconnected, still unsure what that even means, the only other issue that jumps out is there is nothing on default gateway.  I am currently connected to my wifi but still no internet, though everything else is connected and has internet

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Lil_Boy_Blue
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Hi

169.254.01.255   Does not strike me as a useful address.

 

" everything else is connected and has internet"

 

What IP range is set for them?

 

Control Panel\All Control Panel Items\Network and Sharing Centre

Control Panel\Network and Internet\Network Connections

 

It is a configuration problem, and if you could connect by cable and compare those values.

 

EG:  Ethernet adapter Ethernet:

Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.0.22(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 8.8.8.8

8.8.4.4

~~~~~~

Wireless LAN adapter WiFi:

Description . . . . . . . . . . . : Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.0.11(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 15 March 2020 09:50:44
Lease Expires . . . . . . . . . . : 16 March 2020 10:03:46
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1

 

 

 

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Dbrady21
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I don't have a range set up. I used default settings. I have other devices connected to the same wifi as my broken laptop, and those devices connect just fine. 

I just connected the laptop ro the router using ethernet and I get the same error "doesn't have a valid IP configuration"

I'm not very savvy when it comes to computers so if you want/ need me to do something give it to me in steps. Please

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Lil_Boy_Blue
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Hi

""so if you want/ need me to do something ""

 

Not really.

 

That address 169.254 is a default ........

 

https://appuals.com/how-to-fix-ip-address-starting-with-169-254/

 

https://askleo.com/why_cant_i_connect_with_a_169254xx_ip_address/

 

https://answers.microsoft.com/en-us/windows/forum/windows_vista-networking/invalid-ip-address-169254...

 

Perhaps use a search engine to understand the situation better.

 

 

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Dbrady21
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I apologize if I came across as needy or demanding;  it was not my intention.  I appreciate your help so far and thank you for the suggestions. I realize you used your time to help me out. 

 

Thank you

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Lil_Boy_Blue
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Hi

Since you have other devices I hoped you could refer to them.

In my old Router/Modem, accessed by typing in

192.168.0.1 and my password obviously, I could assign IP addresses.

 

But I do not know what equipment you actually have, therefore cannot give instructions.

IP Resevation.pngFlow Chart Adapters.pngNetwork PolyGlot.png

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