No wifi adaptor

[Bubbo58]

Did a microsoft update on shutdown and now my wireless adaptor is gone

[Raj_05]

Hi @Bubbo58,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP ENVY x360 - m6-w103dx is missing its Wi-Fi adapter after a Windows update, you can try the following steps to resolve the issue.

Check Device Manager:

• Right-click the Start button and select Device Manager.
• Look for Network adapters and see if your Wi-Fi adapter is listed. If not, check under Other devices or Unknown devices for any issues.
• If you find your Wi-Fi adapter with a yellow triangle, it might be a driver issue. Right-click it and select Update driver.

Reinstall Network Adapter Drivers:

• In Device Manager, right-click your Wi-Fi adapter (if listed) and select Uninstall device. Make sure to check the box to delete the driver software for this device.
• Restart your computer. Windows should automatically reinstall the driver. If not, you may need to download the driver from the HP website or the adapter manufacturer’s website.

Check Windows Updates:

• Go to Settings > Update & Security > Windows Update.
• Check for updates and install any that are available. Sometimes, additional updates are released to fix issues caused by previous updates.

Network Troubleshooter:

• Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters.
• Select Internet Connections and follow the prompts to run the troubleshooter.

BIOS and Firmware Update:

• Sometimes a BIOS update can resolve hardware compatibility issues. Check the HP support website for any BIOS or firmware updates for your model.

System Restore:

• If the issue persists, you might consider performing a System Restore to a point before the update. Go to Settings > Update & Security > Recovery and select Open System Restore.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support