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‎10-24-2023 03:57 PM

HP Recommended
Product: HP Elitebook 845 g7
Operating System: Microsoft Windows 10 (64-bit)

After installing windows 10 from usb, there seem to be a lot of missing drivers, most notably there's no wifi, the only network cards that show up are WAN... and Bluetooth but no WiFi, this model has no port for the Lan cable and I was unsuccessful in installing the drivers by downloading them from the hp website, then transfering them using a usb drive to the laptop and then running the SP***** files I tried drivers for both WiFi cards that can be in this model. At this point I think I'm going to buy an usb network card so I can try downloading the drivers using hp tools. How can I fix the issue without buying an additional network card?

Category:
1 REPLY 1

‎10-24-2023 04:13 PM

HP Recommended

Hi:

 

If the Wi-Fi card needs a driver, there will be a device listed in the device manager labeled as a Network Controller.

 

If you post the hardware ID for the Network Controller device, I will post the link to the driver you need for it and you can then download the driver from another PC, copy it to a USB flash drive, plug the flash drive into your PC and install the driver that way.

 

Use this guide for how to find the hardware ID for a device:

 

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

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