No wifi networks visible after initial updates

[pananako]

Just bought the laptop , proceeded with all updates  and noticed that during the windows updates ,(BIOS update had already taken place)  the laptop did not discover any of the wifi networks of my house that till that time were visible and the laptop had connected while downloading and intalling the updates. If I restart the laptop the networks are visible for a few seconds, if I deactive the network adapter and then activated again the networks after visble for a few seconds. Even then when I connect , I get no internet, get disconnected within seconds and the networks disappear again.

[Garp_senchau]

@pananako, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Check Device Manager for Network Adapter Issues

Press Windows + X → select Device Manager

Expand Network adapters

Right-click your Wi-Fi adapter → click Properties

Check Device Status under the General tab—does it say it's working properly?

If there's a warning icon, the driver may be corrupted or incompatible.

Rollback or Update Wi-Fi Driver

In Device Manager, right-click the Wi-Fi adapter → Properties

Go to the Driver tab:

Try clicking Roll Back Driver 

If rollback isn’t available, try Update Driver → Search automatically

If still not fixed, download the latest official Wi-Fi driver from HP:

Go to: HP Envy x360 14 inch 2-in-1 Laptop PC 14-fa-0000 (8Z8P7AV) Software and Driver Downloads | HP® Suppo...

Find the Wi-Fi driver under “Driver – Network”

Disable Power Saving for Wi-Fi Adapter

In Device Manager → Right-click Wi-Fi adapter → Properties

Under Power Management, uncheck:

“Allow the computer to turn off this device to save power”

Run Network Troubleshooter

Settings → System → Troubleshoot → Other troubleshooters

Run the Network Adapter troubleshooter

Flush DNS and Reset Network Settings

Run the following commands in Command Prompt (Admin):

• netsh winsock reset
• netsh int ip reset
• ipconfig /release
• ipconfig /renew
• ipconfig /flushdns

Restart your PC.

Revert to a Previous Restore Point or Reset

If the issue started immediately after BIOS/Windows update:

Go to Settings → System → Recovery → Go back (if available)

Or use System Restore if you have a restore point before the issue

As a last resort, Reset this PC, keeping your files

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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