No wireless connection, with Linux Mint 18.2/

[BOB212]

  This laptop, purchased three weeks ago. I am unable to connect wirelessly.

   I installed Linux 18.2, Cinnamon (ISO). Everything works flawlessly via the ethernet connection.

   I see not icon (indicating wireless availableity). Wireless net is setup and functional with phone/Desktop/HP printer.

   What would be the terminal commands to use, that I might provide the forum with the necessary information?

[WAWood]

@BOB212

Hello;

Allow me to welcome you to the HP forums!

According to the HP product page for that model laptop, it came with Windows 10 preinstalled, not Linux.

HP only warranties their PCs for usage with the OS that comes preinstalled. IF you replace that or add a different OS, then you assume full responsibility for maintaining that other OS -- as HP then provides no assistance on that.

Win10 PCs nearly all use UEFI and that poses special problems for installing Linux distros: http://ubuntuforums.org/showthread.php?t=2147295

Your best bet for Linux support, since HP does not provide Linux drivers, is to contact the support forum for the Linux distro you are trying to install -- in this case, the Linux Mint Forums: http://forums.linuxmint.com/index.php?sid=e1d864fe510e562a3fca15f38c93b95a

Folks there have experience using HP machines with Linux and know a lot about driver sources and dual-booting.

Good Luck

[BOB212]

Little confused here, but understand that since I have overlayed/erased Windoze 10, with Ubuntu Mint 18.2, that I am going to have problems with the hardware?

   I want a Linux machine, which I have currently via ethernet, and trying to get the wireless operational.

   Headed over to the Linux Mint forums. Thank you for your help, keeping me from pegging the HP forums.

[WAWood]

@BOB212

By installing Linux Mint in the place of Windows, since most manufacturers don't even bother to write Linux drivers, you created a situation where you have to hunt around on your own for drivers.

But ... I have run Mint myself for several years and can tell you that the Mint Forums are the best place to go to get Linux drivers help for Mint installations.

Good Luck

[CF4]

Hi

There are a few, and a very long script.

https://raw.githubusercontent.com/UbuntuForums/wireless-info/master/wireless-info

The script produces a long text file with just about every conceivable detail on your wifi, so if you run it and paste in the result, we may be able to help.

ip addr show

ifconfig -a

iwlist

hwinfo --network

ip link set ""wlan0"" up
ip link set ""wlan0"" down
ip addr show """wlan0"

[BOB212]

ob@bob-HP-Laptop-17-bs0xx ~ $ ip addr show
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
inet 127.0.0.1/8 scope host lo
valid_lft forever preferred_lft forever
inet6 ::1/128 scope host
valid_lft forever preferred_lft forever
2: eno1: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc pfifo_fast state UP group default qlen 1000
link/ether 30:e1:71:35:74:85 brd ff:ff:ff:ff:ff:ff
inet 192.168.1.2/24 brd 192.168.1.255 scope global dynamic eno1
valid_lft 50041sec preferred_lft 50041sec
inet6 fe80::1dd4:75d3:fb7b:16fd/64 scope link
valid_lft forever preferred_lft forever
bob@bob-HP-Laptop-17-bs0xx ~ $
bob@bob-HP-Laptop-17-bs0xx ~ $ ifconfig -a
eno1 Link encap:Ethernet HWaddr 30:e1:71:35:74:85
inet addr:192.168.1.2 Bcast:192.168.1.255 Mask:255.255.255.0
inet6 addr: fe80::1dd4:75d3:fb7b:16fd/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:448224 errors:0 dropped:0 overruns:0 frame:0
TX packets:482728 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:244112484 (244.1 MB) TX bytes:128919324 (128.9 MB)

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:47899 errors:0 dropped:0 overruns:0 frame:0
TX packets:47899 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:8132384 (8.1 MB) TX bytes:8132384 (8.1 MB)

bob@bob-HP-Laptop-17-bs0xx ~ $
bob@bob-HP-Laptop-17-bs0xx ~ $ iwlist
Usage: iwlist [interface] scanning [essid NNN] [last]
[interface] frequency
[interface] channel
[interface] bitrate
[interface] rate
[interface] encryption
[interface] keys
[interface] power
[interface] txpower
[interface] retry
[interface] ap
[interface] accesspoints
[interface] peers
[interface] event
[interface] auth
[interface] wpakeys
[interface] genie
[interface] modulation
bob@bob-HP-Laptop-17-bs0xx ~ $
bob@bob-HP-Laptop-17-bs0xx ~ $ hwinfo --network
The program 'hwinfo' is currently not installed. You can install it by typing:
sudo apt install hwinfo
bob@bob-HP-Laptop-17-bs0xx ~ $
bob@bob-HP-Laptop-17-bs0xx ~ $ ip link set ""wlan0"" up
Cannot find device "wlan0"
bob@bob-HP-Laptop-17-bs0xx ~ $ ip link set ""wlan0"" down
Cannot find device "wlan0"
bob@bob-HP-Laptop-17-bs0xx ~ $ ip addr show """wlan0"
Device "wlan0" does not exist.
bob@bob-HP-Laptop-17-bs0xx ~ $ sudo apt install hwinfo
[sudo] password for bob:
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following additional packages will be installed:
libhd21 libx86emu1
The following NEW packages will be installed:
hwinfo libhd21 libx86emu1
0 upgraded, 3 newly installed, 0 to remove and 16 not upgraded.
Need to get 727 kB of archives.
After this operation, 3,138 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
Get:1 http://mirrors.us.kernel.org/ubuntu xenial/universe amd64 libx86emu1 amd64 1.5-1 [47.5 kB]
Get:2 http://mirrors.us.kernel.org/ubuntu xenial/universe amd64 libhd21 amd64 21.23-1 [663 kB]
Get:3 http://mirrors.us.kernel.org/ubuntu xenial/universe amd64 hwinfo amd64 21.23-1 [16.8 kB]
Fetched 727 kB in 5s (128 kB/s)
Selecting previously unselected package libx86emu1:amd64.
(Reading database ... 372573 files and directories currently installed.)
Preparing to unpack .../libx86emu1_1.5-1_amd64.deb ...
Unpacking libx86emu1:amd64 (1.5-1) ...
Selecting previously unselected package libhd21:amd64.
Preparing to unpack .../libhd21_21.23-1_amd64.deb ...
Unpacking libhd21:amd64 (21.23-1) ...
Selecting previously unselected package hwinfo.
Preparing to unpack .../hwinfo_21.23-1_amd64.deb ...
Unpacking hwinfo (21.23-1) ...
Processing triggers for libc-bin (2.23-0ubuntu9) ...
Processing triggers for man-db (2.7.5-1) ...
Setting up libx86emu1:amd64 (1.5-1) ...
Setting up libhd21:amd64 (21.23-1) ...
Setting up hwinfo (21.23-1) ...
Processing triggers for libc-bin (2.23-0ubuntu9) ...
bob@bob-HP-Laptop-17-bs0xx ~ $ ip addr show
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
inet 127.0.0.1/8 scope host lo
valid_lft forever preferred_lft forever
inet6 ::1/128 scope host
valid_lft forever preferred_lft forever
2: eno1: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc pfifo_fast state UP group default qlen 1000
link/ether 30:e1:71:35:74:85 brd ff:ff:ff:ff:ff:ff
inet 192.168.1.2/24 brd 192.168.1.255 scope global dynamic eno1
valid_lft 49863sec preferred_lft 49863sec
inet6 fe80::1dd4:75d3:fb7b:16fd/64 scope link
valid_lft forever preferred_lft forever
bob@bob-HP-Laptop-17-bs0xx ~ $
bob@bob-HP-Laptop-17-bs0xx ~ $ ifconfig -a
eno1 Link encap:Ethernet HWaddr 30:e1:71:35:74:85
inet addr:192.168.1.2 Bcast:192.168.1.255 Mask:255.255.255.0
inet6 addr: fe80::1dd4:75d3:fb7b:16fd/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:449070 errors:0 dropped:0 overruns:0 frame:0
TX packets:483615 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:244906488 (244.9 MB) TX bytes:128983726 (128.9 MB)

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:47905 errors:0 dropped:0 overruns:0 frame:0
TX packets:47905 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:8133775 (8.1 MB) TX bytes:8133775 (8.1 MB)

bob@bob-HP-Laptop-17-bs0xx ~ $
bob@bob-HP-Laptop-17-bs0xx ~ $ iwlist
Usage: iwlist [interface] scanning [essid NNN] [last]
[interface] frequency
[interface] channel
[interface] bitrate
[interface] rate
[interface] encryption
[interface] keys
[interface] power
[interface] txpower
[interface] retry
[interface] ap
[interface] accesspoints
[interface] peers
[interface] event
[interface] auth
[interface] wpakeys
[interface] genie
[interface] modulation
bob@bob-HP-Laptop-17-bs0xx ~ $
bob@bob-HP-Laptop-17-bs0xx ~ $ hwinfo --network
23: None 01.0: 10701 Ethernet
[Created at net.125]
Unique ID: zHNY.ndpeucax6V1
Parent ID: wcdH.etV_XSVdD43
SysFS ID: /class/net/eno1
SysFS Device Link: /devices/pci0000:00/0000:00:1c.0/0000:01:00.0
Hardware Class: network interface
Model: "Ethernet network interface"
Driver: "r8169"
Driver Modules: "r8169"
Device File: eno1
HW Address: 30:e1:71:35:74:85
Link detected: yes
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #15 (Ethernet controller)

24: None 00.0: 10700 Loopback
[Created at net.125]
Unique ID: ZsBS.GQNx7L4uPNA
SysFS ID: /class/net/lo
Hardware Class: network interface
Model: "Loopback network interface"
Device File: lo
Link detected: yes
Config Status: cfg=new, avail=yes, need=no, active=unknown
bob@bob-HP-Laptop-17-bs0xx ~ $
bob@bob-HP-Laptop-17-bs0xx ~ $ ip link set ""wlan0"" up
Cannot find device "wlan0"
bob@bob-HP-Laptop-17-bs0xx ~ $ ip link set ""wlan0"" down
Cannot find device "wlan0"
bob@bob-HP-Laptop-17-bs0xx ~ $ ip addr show """wlan0"